The help links below will help you with your Webcam exam.
Integrity Advocate is TrainCan’s webcam exam partner.
Webcam certification exam passing grades: BASICS.fst (pass 74%) ADVANCED.fst (pass 75%)
Help - Webcam Course/Exam Computer System Requirements
Integrity Advocate SupportHelp - Explain the Full Screen Webcam Exam Process
What is Full Screen Monitoring? – Partners Support (zendesk.com)Help - What is Level 4 Webcam Exam Monitoring
User Experience (Level 4 Rules) – Partners Support (zendesk.com)Level 4 - Identity Verification+ Sole Participation + Restricted Resources
- Name and Photo ID Match: The participant must submit Government Issued photo ID or photo ID issued by an approved school or company.
- Remain in Camera View: The participant must remain in view of the camera for the duration of the activity.
- Active Participation: The participant must remain engaged with the session for the duration of the activity.
- No Other Participants: The participant may not receive help from or communicate with other people for the duration of the activity.
- Screen Monitoring: The participant may not leave the full-screen window for the duration of the activity, use other browser tabs, or programs.
- No electronic devices: The participant may not use an additional electronic device such as a phone or tablet for the duration of the activity.
- No Headphones: The participant may not use headphones for the duration of the activity.
- No External Resources: The participant may not use any external resources i.e. other browser tabs, translation software, programs, books, notes.
